Product FAQ's

Exfoliating Body Mitt

Most Popular

How long should a full body exfoliation take?

About 5-10 minutes for your whole body. It's surprisingly quick once you get the hang of it. Perfect for those rushed mornings or a relaxing evening routine!

How to Use

Do I use circular motions or straight strokes?

Circular motions work great for most areas. For sensitive spots or hair-prone areas, go with the grain. Mix it up and see what feels best for your skin!

How hard should I press with the Body Mitt?

Think "firm massage", not "scrubbing a pan." The silk does the work - you just guide it. If your skin is red for more than 20 minutes after, you went too hard. Easy does it!
Exfoliating Face Mitt

Most Popular

How much pressure should I use on my face?

Your facial skin is delicate, so let the silk do the work. Think of it as gently massaging your face, not scrubbing it. Less is definitely more here!

How to Use

What motion should I use on my face?

Gentle circular motions work best for most of your face. Around the eyes and on your neck, use light upward strokes. Always be extra gentle near the eye area!

How long should I spend exfoliating my face?

Just 1-2 minutes is perfect! Focus on areas that need it most - T-zone, chin, and around the nose. Quick, effective, and gentle on your precious facial skin.
Exfoliating Tan Removal Mitt

Most Popular

How do I prep my skin before using the Tan Removal Mitt?

Soak in warm water for 5-10 minutes first! This softens both your skin and the old tan, making removal much easier. A warm bath or shower works perfectly.

How to Use

What areas need extra attention when removing tan?

Focus on knees, elbows, ankles, and between fingers/toes where tan loves to stick. These areas often need a bit more time and pressure for complete removal.

How much pressure should I use to remove tan?

Use firm, confident strokes - more pressure than our other mitts but not aggressive scrubbing. The tan should roll off in visible sheets. Satisfying!

Order FAQ's

Shipping Information

FREE Shipping on Orders of 2+ Items

We dispatch all orders within 24 hours on business days

Australia
Standard Shipping: 1 item: $5.00
2+ items: FREE
Express Shipping: 1 item: $10.00
2+ items: $5.00
Courier Service: Australia Post
Delivery Time: 2-5 business days (Standard)
1-2 business days (Express)
Dispatch Time: Same day if ordered before 2pm AEST
Note: We ship to all Australian states and territories including PO Boxes. Rural areas may take 1-2 extra days.
New Zealand
Standard Shipping: 1 item: $10.00 NZD
2+ items: FREE
Express Shipping: 1 item: $20.00 NZD
2+ items: $10.00 NZD
Courier Service: NZ Post, CourierPost (Standard)
DHL Express (Express)
Delivery Time: 3-7 business days (Standard)
1-3 business days (Express)
Dispatch Time: Within 24 hours on business days
Note: Prices shown in New Zealand dollars. GST included.
United Kingdom
Standard Shipping: 1 item: £5.00
2+ items: FREE
Express Shipping: 1 item: £10.00
2+ items: £5.00
Courier Service: Royal Mail, DPD (Standard)
DHL Express (Express)
Delivery Time: 5-10 business days (Standard)
2-4 business days (Express)
Coverage: Includes Gibraltar, Guernsey, Jersey, Isle of Man
United States
Standard Shipping: 1 item: $10.00 USD
2+ items: FREE
Express Shipping: 1 item: $20.00 USD
2+ items: $10.00 USD
Courier Service: USPS, FedEx, UPS (Standard)
DHL Express (Express)
Delivery Time: 5-10 business days (Standard)
2-4 business days (Express)
Note: Prices shown in US dollars. Import duties and taxes may apply.
Canada
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2+ items: FREE
Express Shipping: 1 item: $20.00 CAD
2+ items: $10.00 CAD
Courier Service: Canada Post (Standard)
DHL Express (Express)
Delivery Time: 7-14 business days (Standard)
3-5 business days (Express)
Note: Prices shown in Canadian dollars. Import duties and taxes may apply.
Europe
🇦🇹 Austria
Standard: 1 item: €10.00
2+ items: FREE
Express: 1 item: €20.00
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Courier: Österreichische Post (Standard)
DHL Express (Express)
Delivery: 5-10 business days (Standard)
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🇫🇷 France
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2+ items: FREE
Express: 1 item: €20.00
2+ items: €10.00
Courier: La Poste, Colissimo (Standard)
DHL Express (Express)
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🇩🇪 Germany
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Express: 1 item: €20.00
2+ items: €10.00
Courier: Deutsche Post (Standard)
DHL Express (Express)
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🇮🇪 Ireland
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Express: 1 item: €20.00
2+ items: €10.00
Courier: An Post (Standard)
DHL Express (Express)
Delivery: 5-10 business days (Standard)
2-4 business days (Express)
🇳🇱 Netherlands
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2+ items: FREE
Express: 1 item: €20.00
2+ items: €10.00
Courier: PostNL (Standard)
DHL Express (Express)
Delivery: 5-10 business days (Standard)
2-4 business days (Express)
🇪🇸 Spain
Standard: 1 item: €10.00
2+ items: FREE
Express: 1 item: €20.00
2+ items: €10.00
Courier: Correos, SEUR (Standard)
DHL Express (Express)
Delivery: 5-10 business days (Standard)
2-4 business days (Express)
🇨🇭 Switzerland
Standard: 1 item: CHF 10.00
2+ items: FREE
Express: 1 item: CHF 20.00
2+ items: CHF 10.00
Courier: Swiss Post (Standard)
DHL Express (Express)
Delivery: 5-10 business days (Standard)
2-4 business days (Express)
Note: Import duties and taxes may apply
🌍 Rest of Europe
Standard: 1 item: €10.00
2+ items: FREE
Express: 1 item: €20.00
2+ items: €10.00
Courier: Local Post Service (Standard)
DHL Express (Express)
Delivery: 7-14 business days (Standard)
3-5 business days (Express)
Coverage: Estonia, Finland, Georgia, Greece, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Monaco, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, and all other European countries
Singapore
Standard Shipping: 1 item: $10.00 SGD
2+ items: FREE
Express Shipping: 1 item: $20.00 SGD
2+ items: $10.00 SGD
Courier Service: SingPost, Ninja Van (Standard)
DHL Express (Express)
Delivery Time: 5-10 business days (Standard)
2-4 business days (Express)
Note: Prices shown in Singapore dollars. GST included.
United Arab Emirates
Standard Shipping: 1 item: 30.00 AED
2+ items: FREE
Express Shipping: 1 item: 60.00 AED
2+ items: 30.00 AED
Courier Service: Emirates Post, Aramex (Standard)
DHL Express (Express)
Delivery Time: 7-12 business days (Standard)
3-5 business days (Express)
Note: Prices shown in UAE Dirham. Import duties may apply.
Rest of World
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2+ items: FREE
Express Shipping: 1 item: $20.00 USD
2+ items: $10.00 USD
Courier Service: Local Postage Service Provider (Standard)
DHL Express (Express)
Delivery Time: 14-28 business days (Standard)
5-10 business days (Express)
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Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Côte d'Ivoire, Croatia, Cuba, Curaçao, Czechia, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mauritius, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Qatar, Romania, Russia, Rwanda, Samoa, São Tomé & Príncipe, Saudi Arabia, Senegal, Serbia, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, South Sudan, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkey & Caicos Islands, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, Ukraine, Uruguay, US Outlying Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe

Delivery Updates: We'll keep you informed via email at every stage of your order, from processing through to delivery completion.

30-Day Money-Back Guarantee

Love It or Your Money Back

We're so confident you'll love your exfoliating mitt that we offer a full 30-day money-back guarantee.

30 Days to Try

Full month to experience the amazing results

100% Refund

Complete refund if you're not satisfied

Fast Processing

Refunds processed within 48 hours

How It Works

  1. Try your mitt for up to 30 days
  2. If you're not completely satisfied, contact our support team
  3. We'll process your refund within 48 hours
  4. Keep the mitt - no need to return it

Why we offer this: We believe everyone should experience the confidence that comes with silky smooth skin. That's why we stand behind our mitt with a complete satisfaction guarantee.

Trusted by 10,000+ Happy Customers
Returns & Refunds

Easy Returns, No Hassle

We want you to love your purchase. If you're not completely satisfied, we make returns simple.

30-Day Money Back Guarantee

Eligibility: All first-time purchases

Condition: No need to return the product

Refund: 100% of purchase price

Process: Contact us within 30 days of delivery

Change of Mind Returns

Time frame: 14 days from delivery

Condition: Unopened, unused, original packaging

Return shipping: Customer responsibility

Refund: Full refund minus original shipping

Faulty or Damaged Items

Report within: 7 days of delivery

What we need: Photos of the issue

Resolution: Full refund or replacement

Return shipping: We cover all costs

How to Return

  1. Contact Us

    Email support@foliabody.com with your order number and reason for return

  2. Receive Instructions

    We'll send you a return authorisation and shipping instructions within 24 hours

  3. Ship Your Return

    Pack items securely and ship to our warehouse

  4. Get Your Refund

    Refund processed within 5 business days of receiving your return

Common Questions

Q: Can I exchange for a different product?
A: Yes! Contact us and we'll arrange an exchange.

Q: When will I receive my refund?
A: Refunds are processed within 5 business days and may take 5-10 days to appear in your account.

Q: Do I need the original packaging?
A: For change of mind returns, yes. For faulty items, no.

Contact Us